Policy

Orders:
Orders are processed (packed and dispatched) within 2 business days of receiving payment.

Payment:
I accept payments through paypal, a secure (https) site where you can use your credit or debit card.

Delivery:
2nd class postage is £2.00 for all orders up to £14.99, £2.50 for orders from £15.00 to £24.99.  Delivery is free for all orders over £25, for a limited time only.

If you would prefer first class postage or worldwide shipping please contact me for a direct invoice. 

I always obtain proof of postage.

Packaging:
All items come in an organza gift bag or black gift box, depending on size, weight and fragility.  I wrap each item carefully with bubble wrap and tissue paper to ensure it arrives with you in pristine condition.

Returns:
If you are not entirely satisfied with an item from madebymarian, please get in touch to discuss how I can make it better! 

Commissions:
A £5.00 or 25% deposit (whichever is greater) is required for commissions.  I will send a separate invoice for this once we have discussed your item.
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